myan8 Privacy Policy
The security of your personal information is one of myan8's most important responsibilities. This policy clearly explains how your data is handled.
We are committed to protecting the personal information of players who use the myan8 platform. This Privacy Policy explains what information is collected, how that information is used, and how your information is protected.
This policy applies to the myan8 website, mobile services, and all related platforms. By continuing to use the website, you are considered to have accepted the terms of this policy. If you do not agree with the policy, you may stop using our services and contact us at [email protected].
Collected Information
1 Personal Data You Provide
When you register an account, make a deposit, or contact our support team, you directly provide the following information—
- Name and date of birth
- Contact details (email address, phone number)
- Payment data (KBZPay, Wave Money, AYA Pay and related information)
- National registration or identity verification details (if required)
- Support contact records
2 Automatically Collected Data
The following technical data is automatically collected when you use the platform—
- IP address and network information
- Browser type and version
- Device information and operating system
- Pages visited on the website and time spent
- Data collected via cookies and similar tracking technologies
3 Financial Payment Data
When you deposit or withdraw funds, this includes information exchanged with payment providers KBZPay, Wave Money, and AYA Pay. This data is retained for dispute resolution and financial fraud prevention.
We do not store your actual payment PIN, OTP, or bank login codes — those are handled entirely by your payment app.
How We Use Your Data
4 Data Usage Purposes
The information we collect is used only for the following purposes—
a. Account Management and Service Delivery
- Account registration, verification, and customer profile maintenance
- Processing deposits and withdrawals, and keeping transaction records
- Managing bonuses, VIP cashback, and promotions
b. Security and Legal Compliance
- Preventing fraud, money laundering, and hacking attempts
- Blocking access by players under 21+
- Enforcing responsible gaming policies
c. Service Improvement
- Monitoring and fixing platform performance
- Analysing data to improve the player experience
- Sending service-related notifications
Cookies and Tracking Technologies
5 Cookies Policy
Our website uses cookies and similar technologies. Cookies are small data files stored in your browser and are used for the following purposes—
Essential Cookies
These cookies are required for the website to function properly. Disabling them may cause certain features to stop working.
Performance Cookies
These cookies collect data on how the website is used so we can improve our service. They do not contain personally identifiable information.
Functional Cookies
These cookies remember your personal preferences, such as language selection and login status. You can disable cookies through your browser settings, but please note that this may reduce your experience on the website.
Third Parties and Data Sharing
6 Data Sharing Principles
myan8 will not sell, rent, or transfer your personal information to third parties. However, where necessary to deliver our services, we may share it under the following limitations—
Payment Service Providers
KBZPay, Wave Money, and AYA Pay receive only the information strictly required to process payments. They handle that data according to their own policies.
Legal Parties
Where disclosure is legally required in response to a valid request or a financial compliance process, we will act in accordance with applicable laws and regulations.
Technology Service Providers
We may work with companies that provide website hosting, data security, and communications or verification services. They are bound by data protection agreements we provide.
Data Security Measures
7 Technical Protection
myan8 uses up-to-date SSL encryption (TLS) across all data transfers between the platform and its servers to protect your data.
- Data transfers are secured with SSL/TLS encryption
- Financial data is encrypted before being stored
- Access controls are in place to define who can view what
- Staff data access is logged and restricted
- Risk prevention and breach response plans are in place
That said, we want to be clear that no internet-based service can guarantee 100% security. If a data breach occurs, we will notify you as quickly as possible.
8 Data Retention Period
Player data is retained for as long as the account is active and for as long as needed to meet legal obligations. When you request deletion of your data, we will carry it out within the period you specify, provided it does not conflict with applicable law.
- Active account data — for the entire duration the account remains open
- Financial records — up to the applicable period required by law
- Support records — within the applicable period for service improvement purposes
Your data rights
9 Players' Rights
As a user of the myan8 platform, you have the following rights regarding your personal data—
Right to Access
You can request to view the personal information we hold about you.
Right to Correction
If any of your personal information is inaccurate, you can request a correction through our support team.
Right to Deletion
You can request that data eligible for deletion be removed once all legal and regulatory obligations have been fulfilled.
Right to Restriction
You can request that we temporarily pause the use of your data while a restriction request is being reviewed.
Right to Portability
You have the right to receive your data in a readable format.
To exercise any of these rights, contact us at [email protected]. Our support team is available 24/7 in Burmese.
Underage Players
10 21+ Restriction
myan8 services are for adults aged 21 and above only. We do not knowingly collect personal information from anyone under 21. If we become aware that we have mistakenly collected data from someone under 21, we will delete that data immediately and suspend the account.
If you are aware that someone under 21 is using this website, please notify us immediately at [email protected].
Policy Updates
11 Policy Update Notice
This Privacy Policy may be updated from time to time. If significant changes are made—
- A notice will be displayed in a prominent place on the website
- Registered customers will be notified by email
- The date of the latest revision will be shown at the top of this page
Continuing to use the platform after a policy update means you accept the revised policy. If you do not agree, you can contact [email protected] to request that your account be closed.
Data Contact
12 Personal Data Enquiries
If you have questions about this policy or wish to exercise your data rights, you can contact the myan8 support team—
- Live Chat: Available 24/7 in Burmese via live chat on the platform
- Email: [email protected]
When processing data requests, we may need to verify your identity. This is solely to protect the security of your data.