What is Self-Exclusion and how does it work?

Self-Exclusion is a request by a player to suspend their own account for a set period of time to protect themselves from gambling. You can request Self-Exclusion by emailing support@myan8.im or through live chat. This is the strongest protection tool available, and you can use it whenever you feel you need it.

21+ • Play Responsibly

myan8 Responsible Gaming

Gaming should be for fun and entertainment only. myan8 provides tools and guidance to help players stay safe while they play.

Keeping gambling in its proper place

myan8 puts players' health, financial stability, and enjoyment at the top of its priorities. Gambling is one part of leisure in life — it is not a way to deal with life's challenges. We are always here to support players in making their own decisions and staying in control of their playing time and money.

Important warning: Gambling is not a way to earn income or pay off debts. Only play with money you can afford to lose. If you have a gambling problem, contact us right away.

21+ Age Restriction

Only players aged 21 and above may play on the myan8 platform. This restriction is in place to protect young people from the harms of gambling. Anyone who cannot pass the age verification check cannot use our platform. If a player under 21 opens an account, we will close it immediately and settle any funds in that account accordingly.

How to tell if you have a gambling problem

Gambling problems tend to develop gradually, which can make them hard to notice. Watch out for the warning signs below —

Continuing to play with the intention of winning back money you've lost
Neglecting family and financial responsibilities because of gambling
Trying to stop or limit your gambling but being unable to
Lying to family and hiding your gambling from them
Borrowing money or selling belongings in order to gamble
Feeling low or restless when you are not gambling

If you notice any of the signs above, contact the myan8 support team right away. We are available 24/7 in Burmese via live chat.

The protection tools we offer

Deposit Limit

Players can set their own daily, weekly, or monthly deposit limit whenever they choose. This tool helps you keep a closer eye on your spending.

Time-Out

If you need a short break from playing, you can set a Time-Out from 1 to 30 days. During that period, access to your account will be suspended.

Self-Exclusion

If you want to stop playing for a longer period, you can enable Self-Exclusion. This is a decision you make for yourself for longer-term protection, and our support team will help you set it up.

Session Time Alert

A notification will be sent to you when you go over your set playing time. This helps you keep a clear picture of how much time you spend playing.

Gaming History Check

After logging in, you can review your gaming history, deposit and withdrawal records, and session logs. Having that transparency helps you make better decisions.

24/7 Support

If you want to talk about a gambling problem, you can reach our support team any time via live chat or email in Burmese. No judgment — just help.

Healthy gaming habits

myan8 not only helps players stay safe, but also encourages healthy gaming habits. Keep the following tips in mind —

Set a budget

Decide how much you are willing to spend before you start. If you reach that amount, stop playing. Do not keep going with the intention of winning back losses — that is one of the main signs of a problem. Remember that luck always has the final say in gambling.

Set a time limit

Decide how long you will play before you start, and stop when that time is up. Playing for long stretches in a row can lead to poor decisions. Take breaks, drink some water, and spend time with your family.

Keep gambling separate from the rest of your life

Gambling is entertainment, not a way to earn income. Always put your family relationships, work, and health first. See your playing time only as a fun way to relax.

Do not play when you are drained or unwell

Avoid gambling when you are feeling down, tired, or after taking medication or alcohol. Playing in those states makes it harder to make good decisions and increases the chance of heavy losses.

Protect children

Do not share your account with children. The platform is for users 21+ only, and it is also a parent's responsibility to prevent children from accessing it. We recommend installing parental control software on your computer or mobile phone.

How to get help

Live Chat

You can access myan8's live chat any time, 24/7, in Burmese. Whether it is a gambling problem or an account question, our support team will listen and guide you.

Email

If you would like a more detailed explanation or want to request Self-Exclusion, send an email to [email protected]. Our support team is reachable by email 24/7.

What you should know about responsible gambling

If you keep playing to chase losses, if you've tried to stop but can't, or if you're hiding your gambling from family — there's a high chance you have a gambling problem. If any of these warning signs apply to you, contact the myan8 support team right away.

Log in to your myan8 account, go to Account Settings and select Deposit Limits. You can set a daily, weekly, or monthly limit as you choose. If you try to exceed the limit, the platform will block the transaction. Contact support if you need help.

Self-Exclusion is a request by a player to suspend their own account for a set period of time to protect themselves from gambling. You can request Self-Exclusion by emailing [email protected] or through live chat. This is the strongest protection tool available, and you can use it whenever you feel you need it.

Time-Out is a temporary break of 1 to 30 days, after which you can resume playing as normal. Self-Exclusion is a longer break with a more extended protection period. Both can be requested by the player directly, and the support team will take care of it.

myan8 verifies age at registration using a copy of a national ID or other relevant identity document. If a player is found to be under 21, their account will be closed immediately and any funds will be settled accordingly.

The myan8 support team is available in Burmese 24/7 via live chat and email. Whether it's a gambling problem or a self-exclusion request, you can reach out and talk it through — we do not judge anyone for any reason.

We are here until you decide otherwise

If you are still having a good experience at myan8, you are welcome to keep playing our games freely. If a problem comes up, reach out to support first.